BitDam ATP - Frequently Asked Questions

What collaboration platforms does BitDam ATP secure? 

BitDam ATP protects all business collaboration platforms. This includes email (Office 365, G Suite, Microsoft Exchange), cloud drives (OneDrive, SharePoint, Google Drive, Dropbox, Box) instant messaging and video conferencing (Teams, Zoom, Slack, Skype) from all types of threats hidden in files and links. Being a cloud-native solution, it can easily be adjusted to protect any other type of cloud-based collaboration tool. 

How does BitDam ATP compare with other email security solutions?

BitDam ATP is proven to have significantly higher detection rates compared to the competition. In fact, BitDam ATP detects the 25-40% of unknown threats that all other advanced threat protection solutions miss. It does so at first encounter so users are protected from the moment the threat is released. 

We’ve published an empirical study that demonstrates the miss rates of other solutions as well as real-time dashboards examining the current threats in the wild here

Does BitDam ATP replace the SEG? 

BitDam ATP is not a SEG and does not replace the SEG. BitDam ATP does not filter spam and perform SPF checks, hold domain reputations etc. It blocks advanced threats that SEG cannot detect. Therefore, BitDam ATP is used as an additional and crucial security layer on top of SEG. 

What kind of threats would BitDam protect me from?  

BitDam ATP is 100% attack-agnostic which detects both known and unknown attacks. As such, it protects from any type of threat hidden in files or links. This includes ransomware, malware, phishing and BEC attacks as well as hardware and logical exploits, spear-phishing, N-Day and Zero-Day threats.   

I already have one layer of email security. Can BitDam ATP be deployed on top of it?  

Yes, BitDam ATP is usually deployed on top of an existing email security product, as the last line of defence. BitDam ATP can be easily implemented in addition to the common SEGs and advanced email security solutions (such as Microsoft’s Office ATP, Proofpoint TAP and others). Since BitDam doesn’t require any changes in the MX records, it does not interfere with the existing security architecture and scans emails as the last step before they reach the end-user’s mailbox.

Is BitDam ATP a cloud-based solution?  

Yes, the solution is cloud-based and is hosted on Microsoft Azure.  

How complex is it to deploy BitDam ATP? 

No. Deploying BitDam ATP is as simple as downloading a new application to your mobile phone. No MX or DNS record changes are required. You can set it up for your entire organization in 2-clicks via Azure Marketplace and you will be up and running within minutes protecting all email accounts in your organization. 

Are there any prerequisites for deployment?

No. You need to have an email account, that’s all. 

What happens to emails/files/links that are detected as malicious?

Emails/files/links detected as malicious are quarantined and will not reach the end-user. An alert is sent to the admin user, who can release the malicious item or further investigate it.  

How much time would BitDam ATP require from my IT/security team for management and maintenance?

Your team will not need to spend any time managing or maintaining BitDam ATP. Once set up (a matter of minutes), your IT/security team will be alerted in case a malicious email, message or file is quarantined. They can then release it or further investigate. There is no need for updates or maintenance. It is up to you if you want to spend time on BitDam’s dashboard for investigation.  

How will BitDam ATP affect my end-users productivity? 

BitDam ATP is 100% seamless to end-users so their productivity is not affected. 

Will it cause a delay in email delivery?

There might be a delay of up to 3 seconds. 

What is the pricing model?

We use a SaaS model. Pricing is per email account per month.

How can I try it? 

We encourage you to register to a free 30-days trial BitDam ATP here or schedule a demo call to learn more here. We can help you set up the trial during that call.

Do you offer free trials? 

Yes. If you are an Office 365 user, you can register your organization yourself on Azure Marketplace and set up a trial in 2 minutes. If you aren’t an Office 365 user, or want us to assist, contact us and we will set you up. We promise you that you will see the value within days.  

What collaboration platforms does BitDam ATP secure? 

BitDam ATP protects all business collaboration platforms. This includes email (Office 365, G Suite, Microsoft Exchange), cloud drives (OneDrive, SharePoint, Google Drive, Dropbox, Box) instant messaging and video conferencing (Teams, Zoom, Slack, Skype) from all types of threats hidden in files and links. Being a cloud-native solution, it can easily be adjusted to protect any other type of cloud-based collaboration tool. 

How does BitDam ATP compare with other email security solutions?

BitDam ATP is proven to have significantly higher detection rates compared to the competition. In fact, BitDam ATP detects the 25-40% of unknown threats that all other advanced threat protection solutions miss. It does so at first encounter so users are protected from the moment the threat is released. 

We’ve published an empirical study that demonstrates the miss rates of other solutions as well as real-time dashboards examining the current threats in the wild here

Does BitDam ATP replace the SEG? 

BitDam ATP is not a SEG and does not replace the SEG. BitDam ATP does not filter spam and perform SPF checks, hold domain reputations etc. It blocks advanced threats that SEG cannot detect. Therefore, BitDam ATP is used as an additional and crucial security layer on top of SEG. 

What kind of threats would BitDam protect me from?  

BitDam ATP is 100% attack-agnostic which detects both known and unknown attacks. As such, it protects from any type of threat hidden in files or links. This includes ransomware, malware, phishing and BEC attacks as well as hardware and logical exploits, spear-phishing, N-Day and Zero-Day threats.   

I already have one layer of email security. Can BitDam ATP be deployed on top of it?  

Yes, BitDam ATP is usually deployed on top of an existing email security product, as the last line of defence. BitDam ATP can be easily implemented in addition to the common SEGs and advanced email security solutions (such as Microsoft’s Office ATP, Proofpoint TAP and others). Since BitDam doesn’t require any changes in the MX records, it does not interfere with the existing security architecture and scans emails as the last step before they reach the end-user’s mailbox.

Is BitDam ATP a cloud-based solution?  

Yes, the solution is cloud-based and is hosted on Microsoft Azure.  

How complex is it to deploy BitDam ATP? 

No. Deploying BitDam ATP is as simple as downloading a new application to your mobile phone. No MX or DNS record changes are required. You can set it up for your entire organization in 2-clicks via Azure Marketplace and you will be up and running within minutes protecting all email accounts in your organization. 

Are there any prerequisites for deployment?

No. You need to have an email account, that’s all. 

What happens to emails/files/links that are detected as malicious?

Emails/files/links detected as malicious are quarantined and will not reach the end-user. An alert is sent to the admin user, who can release the malicious item or further investigate it.  

How much time would BitDam ATP require from my IT/security team for management and maintenance?

Your team will not need to spend any time managing or maintaining BitDam ATP. Once set up (a matter of minutes), your IT/security team will be alerted in case a malicious email, message or file is quarantined. They can then release it or further investigate. There is no need for updates or maintenance. It is up to you if you want to spend time on BitDam’s dashboard for investigation.  

How will BitDam ATP affect my end-users productivity? 

BitDam ATP is 100% seamless to end-users so their productivity is not affected. 

Will it cause a delay in email delivery?

There might be a delay of up to 3 seconds. 

What is the pricing model?

We use a SaaS model. Pricing is per email account per month.

How can I try it? 

We encourage you to register to a free 30-days trial BitDam ATP here or schedule a demo call to learn more here. We can help you set up the trial during that call.

Do you offer free trials? 

Yes. If you are an Office 365 user, you can register your organization yourself on Azure Marketplace and set up a trial in 2 minutes. If you aren’t an Office 365 user, or want us to assist, contact us and we will set you up. We promise you that you will see the value within days.  

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