Daniel Baird, Head of Information Technology, Graham’s Family Dairy
We’ve interviewed Daniel Baird, Graham’s Family Dairy Head of Information Technology about his experience with BitDam’s Advanced Threat Protection (ATP). Graham’s Family Dairy is a household food and beverage name within Scotland; at the forefront of everyone’s breakfast table.
Here is the result in video and text:
Q: Daniel, what was your email security solution prior to using BitDam? Why did you decide to add another solution like BitDam’s?
A: Our security solution prior to using BitDam was Microsoft O365 ATP (Advanced Threat Protection). We were happy with O365 ATP, and still are, but understood that this is just part of the entire solution. While O365 ATP is great as the basic layer of email security, it protected us only from known threats. We were getting huge amounts of threats through Microsoft’s ATP product and these needed to be mitigated against. We’ve added BitDam on top of this as an extra tier of protection to make sure we’re protected against both known and unknown threats. The issue about these unknown threats is that they keep coming and they are not as rare as you’d think.
Q: Why did you decide to try BitDam?
A: I really liked BitDam’s fresh approach to security. While all other vendors are focused on data-driven technologies (that depend on heuristic definitions) and work well protecting threats that were seen in the wild in the past, BitDam uses a very different, model-driven approach, that detects unknown threats from the very first moment they’re out there. Furthermore, they protect OneDrive in addition to O365 email, which means that our end-users are protected on every front.
Q: What have the results been so far? What does BitDam enable?
A: BitDam has successfully identified several threats that have made it through the Microsoft security piece, and has given us advanced warning. Users don’t even notice it which is another advantage.
Q: Can you share some insight about the setup process and trial?
A: It took literally 10 minutes, probably five minutes, and it was very, very seamless. We actually started the trail when I was in the coffee shop at a conference talking to their rep. It was super-easy. Within a few weeks, we were able to realize the ROI of this solution and decided to go for it. Once you see with your own eyes the significant amount of attacks that bypass your current security and being caught by it, you don’t hesitate anymore.
Q: How would you describe, in a sentence or two, what BitDam does?
A: BitDam provides an extra tier of protection to our Office 365 email and our One Drive files. This gives us advanced intelligence against the unknown threats.