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Customer Interview: Michael Lee Sherwood, The City of Las Vegas

“In Cyber Security, nothing’s ever enough. There’s always more you can do.”

Michael Lee Sherwood, Director of Innovation and Technology, The City of Las Vegas

We’ve interviewed Michael Lee Sherwood, The City of Las Vegas‘ Director of Innovation and Technology about his experience with BitDam’s Advanced Threat Protection. Here is the result in video and text:

Please introduce yourself – Who are you, and what do you do?

My name is Michael Lee Sherwood. I’m the director of Technology and Innovation for the City of Las Vegas.

In one sentence, what’s your take on cyber security? And what was the challenge you had before BitDam?

Cyber Security is a completely evolving area and one of our number one priorities, prior to using BitDam has been how do we gauge that risk? How do we engage the threat and ensure that email can be a tool used for safety?

What does BitDam do for you? And what makes you happy with their service?

BitDam really helps us now by scanning our emails before they come in and eliminating threats that might otherwise have come into our network. So one of the key reasons other than a great partnership with BitDam, is its technology. With BitDam we’ve seen very little latency from time of entry to actually delivery to our customers’ mailbox. BitDam has been very successful in not only helping us address email threats, but actually providing us intelligence into the type of threats that is coming in as well as how we can mitigate future threats from impacting our network.

In your opinion, what makes BitDam different in the marketplace?

There’s a vast amount of products out in the security marketplace and growing all the time. I think what separates BitDam from other products and in my opinion, makes it unique, is their approach and their knowledge on Cyber Security.

What was the installation like? How long did it take to start seeing the value?

The BitDam solution was probably one of the easiest installations I’ve ever had. Within the first hour or two hours of the product being deployed, we had our first return of a suspect email. And in today’s cyber landscape, the ability to respond quickly and decisively is most important.

What have the results been so far?

I think in our case with BitDam, we’ve had 26 detections so far. We’ve had no infections from malware since we’ve had the product in place. It has provided valuable intelligence.

Is there anything else that you’d like to add?

I look at it this way, not only is BitDam an insurance policy, it’s an insurance policy that pays us dividends every day.