Daniel Baird, Graham’s Family Dairy on BitDam Email and OneDrive Security

Daniel Baird, Head of Information Technology, Graham’s Family Dairy

We’ve interviewed Daniel Baird, Graham’s Family Dairy Head of Information Technology about his experience with BitDam’s Advanced Threat Protection (ATP). Graham’s Family Dairy is a household food and beverage name within Scotland; at the forefront of everyone’s breakfast table.

Here is the result in video and text:

Q: Daniel, what was your email security solution prior to using BitDam? Why did you decide to add another solution like BitDam’s?

A: Our security solution prior to using BitDam was Microsoft O365 ATP (Advanced Threat Protection). We were happy with O365 ATP, and still are, but understood that this is just part of the entire solution. While O365 ATP is great as the basic layer of email security, it protected us only from known threats. We were getting huge amounts of threats through Microsoft’s ATP product and these needed to be mitigated against. We’ve added BitDam on top of this as an extra tier of protection to make sure we’re protected against both known and unknown threats. The issue about these unknown threats is that they keep coming and they are not as rare as you’d think.

Q: Why did you decide to try BitDam?

A: I really liked BitDam’s fresh approach to security. While all other vendors are focused on data-driven technologies (that depend on heuristic definitions) and work well protecting threats that were seen in the wild in the past, BitDam uses a very different, model-driven approach, that detects unknown threats from the very first moment they’re out there. Furthermore, they protect OneDrive in addition to O365 email, which means that our end-users are protected on every front.

Q: What have the results been so far? What does BitDam enable?

A: BitDam has successfully identified several threats that have made it through the Microsoft security piece, and has given us advanced warning.  Users don’t even notice it which is another advantage.

Q: Can you share some insight about the setup process and trial?

A: It took literally 10 minutes, probably five minutes, and it was very, very seamless. We actually started the trail when I was in the coffee shop at a conference talking to their rep. It was super-easy. Within a few weeks, we were able to realize the ROI of this solution and decided to go for it. Once you see with your own eyes the significant amount of attacks that bypass your current security and being caught by it, you don’t hesitate anymore.

Q: How would you describe, in a sentence or two, what BitDam does?

A: BitDam provides an extra tier of protection to our Office 365 email and our One Drive files. This gives us advanced intelligence against the unknown threats.

 

Customer Interview: Michael Lee Sherwood, The City of Las Vegas

“In Cyber Security, nothing’s ever enough. There’s always more you can do.”

Michael Lee Sherwood, Director of Innovation and Technology, The City of Las Vegas

We’ve interviewed Michael Lee Sherwood, The City of Las Vegas‘ Director of Innovation and Technology about his experience with BitDam’s Advanced Threat Protection. Here is the result in video and text:

Please introduce yourself – Who are you, and what do you do?

My name is Michael Lee Sherwood. I’m the director of Technology and Innovation for the City of Las Vegas.

In one sentence, what’s your take on cyber security? And what was the challenge you had before BitDam?

Cyber Security is a completely evolving area and one of our number one priorities, prior to using BitDam has been how do we gauge that risk? How do we engage the threat and ensure that email can be a tool used for safety?

What does BitDam do for you? And what makes you happy with their service?

BitDam really helps us now by scanning our emails before they come in and eliminating threats that might otherwise have come into our network. So one of the key reasons other than a great partnership with BitDam, is its technology. With BitDam we’ve seen very little latency from time of entry to actually delivery to our customers’ mailbox. BitDam has been very successful in not only helping us address email threats, but actually providing us intelligence into the type of threats that is coming in as well as how we can mitigate future threats from impacting our network.

In your opinion, what makes BitDam different in the marketplace?

There’s a vast amount of products out in the security marketplace and growing all the time. I think what separates BitDam from other products and in my opinion, makes it unique, is their approach and their knowledge on Cyber Security.

What was the installation like? How long did it take to start seeing the value?

The BitDam solution was probably one of the easiest installations I’ve ever had. Within the first hour or two hours of the product being deployed, we had our first return of a suspect email. And in today’s cyber landscape, the ability to respond quickly and decisively is most important.

What have the results been so far?

I think in our case with BitDam, we’ve had 26 detections so far. We’ve had no infections from malware since we’ve had the product in place. It has provided valuable intelligence.

Is there anything else that you’d like to add?

I look at it this way, not only is BitDam an insurance policy, it’s an insurance policy that pays us dividends every day.

 

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